Casino gambling in Kentucky Term Paper Example | Topics and Well Written Essays - 2000 words

Casino gambling in Kentucky - Term Paper Example In this context, the legislation matter has been the campaign proposal of Governor Steve Basher in his bid for election. Associated Press (2007) stated that the proposal of the Governor to legalize casinos in Kentucky is based on the assumption that it will bring growth to the economy in terms of revenues and taxes. The proposal has been submitted for a legislative process of approval and will also be presented to the Kentucky General Assembly for consent. The proposed bill if passed, allows 9 to 12 casinos in Kentucky, and is expected to bring estimated revenue of $600 million a year in tax revenue. In this critical issue, the Kentucky General Assembly composed of the people of Kentucky have been given the chance to have their voices heard in a direct poll whether they agree with this move or not. The recent events shown in the news carried by WBKO (2010) reported that the legalization of casinos in Kentucky did not pass the legislative session. There are possible reasons for the rejection of the proposal as there are studies that show disadvantages for having Casinos in Kentucky. The probe studies of Anderson and Nevada Council on Problem Gambling show that the proliferation of problem gamblers has negative impact on their lives. Andersen viewed it as a bad social policy because of the large social costs it entails; it makes it harder for problem gamblers to reform, and makes it contributory to social corruption. But Andersen and those concerned in his study are missing the points of the benefits of gambling, and making it appear that it is one of the deadliest sins in the world. For example, Andersen said that the government is â€Å"supposed to be the minister of God, Romans 13†, but its moral stance is compromised when it enters into legalized gambling. However, it could not be discounted that there are also benefits coming from the

Company Law shareholders Case Study Example | Topics and Well Written Essays - 1000 words

Company Law shareholders - Case Study Example Remedies available to Samantha are bringing action section 994 (old459) of the Companies Act meant for Minority Shareholders' petitions against the directors' misrule etc. and also a derivative action. From time immemorial, minority shareholder has been discouraged to take action against the directors on the grounds of company being run on majority concept and on the basis of action if any should be taken only by the Company on the directors and not the shareholder in individual capacity. In Foss v Harbottle1, it was observed by the court that minority should rather take necessary action through the internal forum of company meetings. Wigram VC stated that in view of the majority rule, any unlawful conduct of the directors was capable of being ratified by the majority and that it was not possible for the court to intervene. The only exception to the rule as observed by Jenkins LJ in Edwards v Halliwell(1950)2, could be that the minority shareholder should show that the directors accused of fraud were actually in control of the company rather than merely maintaining that majority could not lawfully ratify the wrong acts of the directors.3 In Ebrahimi v Westbourne Galleries Ltd4, th e minority shareholder Ebrahimi sued on the basis oppression of minority and winding up on just and equitable grounds. The second one was accepted by the court holding that individual's rights should be respected and the rights were not necessarily submerged by the artificial corporate entity context. The minority shareholder Samantha is of the opinion that the purchase of the property of Pastry Products for 450,000 by Filo Ltd is prejudicial to its interests and now she has learnt that both the directors are together holding 44%(each 22%) of shares of that company and the proceeds of the sale of the property have been used for payment of that company's dividends. Regulation 81(a) of Table A of Articles Filo Ltd has adopted, governs removal of directors along with other regulations from 81(b) to (e). Regulation 81(a) says "the office of a director shall be vacated if-(a) he ceases to be a director by virtue of any provision of the Act or he becomes prohibited by law from being a director"5 Besides, a director enjoys immunity as per regulation 118 which indemnifies every director against liability incurred by way of defence to any civil or criminal proceedings in case of judgment or reliefs in his favour. On the other hand a person conducting shareholder litigation has to meet costs from his own sources in case of the derivative claim being rejected by the court. As per the new Act's section 172 which came into force from October 1, 2007, directors must "promote the success of the company for the benefit of the members as a whole"6 as against the earlier parallel provision that they should act "in the best interests" of the company. Government has clarified that "to promote the success" means "long-term increase in value" though this is subject to being confronted by a competing definition from potential litigants. Under Section 175 of the new Act, director has duty to avoid conflict of interests. There should not be a situation involving exploitation of any property, information, or opportunity whether or not they are advantageous to the company. The acquisitioning of the property by Filo Limited from Pastry Products in which both of the directors hold 44% of shares falls under this section. Further it has been stated that

The Innovative Strategies For Samsung Marketing Essay

The Innovative Strategies For Samsung Marketing Essay Samsung has launched a new generation of tablets. This document will explain whether the industry presents the company with an attractive opportunity and what strategic issues and problems merit front burner managerial attention. Concluding with recommendations. Declaration: I hereby declare that this assignment is my own work and has not been submitted for any subject previously. DUE DATE: 19 March 2013 Executive Summary: You have heard about Samsung, one thing that has made you hear a lot about them is their innovation. Samsung Innovation has kept competitors at bay and made them one of the leading manufacturers of electronics and mobile devices. If you have tried or used a Samsung product, you will agree that it is utilizing the strong Samsung Innovation that has been laid emphasis by the company. Samsung has launched a generation of tablets. The question posed is: Does the outlook for the industry present the company with an attractive opportunity? What strategic issues and problems merit front burner managerial attention? In the existing business environment, internal and external, all the businesses irrespective of its size have to face and overcome challenges posed by dynamic external changes, namely technological changes and accelerated globalization. This means it is not innovations per se that matters but innovations which embed within themselves game changing strategies would have to be followed by organizations, creating value could be a necessary condition for the company to survive but not a sufficient condition if they have to compete and win for which they need to change the rules of the game of strategy altogether in a manner that would replace the current ways and methods the businesses have been applying them in creating and appropriating value. In other words, the game changing innovations should not just stop with products and services but summarize within themselves the business processes, business models, and the way a company positions itself in comparison to its competitors. Throug h the principals we have learnt and acquired in strategic management, this paper will analyse the outlook for the industry and whether it presents the company with an attractive opportunity. In addition it will find out what strategic issues and problems merit front burner managerial attention? It is important to analyse the outlook for the industry and whether it presents the company with an attractive opportunity because Information technology is both an enormous industry in itself and the source of dramatic changes in business practices in all other sectors. The sequence of this paper begins by firstly recognising the outlook for the technology industry and IT industry and the description of Samsung. A brief explanation of the strategic issues, internal and external issues faced by Samsung will also be reviewed. Following this is Samsungs innovation which will covers key points such as strategies for Samsung, strategies for Samsung innovation and development of technology platform. Finally, this paper concludes by underlining recommendations for Samsung. Executive Summary 1. The Outlook for the Technology and Information Technology Industry. 1.1. Global perception 1.2. Continental perception 1.3. How South African citizens relate with technology, IT, and Samsung 2. Samsung. 2.1 Description of the company 2.2 Samsung Tablet 2.3 Future Plans 3. Strategic Issues. 3.1. INTERNAL ENVIROMENT 3.1.1. SWOT (environmental) analysis: Strengths and Weaknesses 3.2. EXTERNAL ENVIROMENT 3.2.1. SWOT (environmental) analysis: Opportunities and Threats 3.2.2. Changes in the external environment 3.2.3. Marketing Mix 4. A description of Samsung Innovation and Innovative Strategies for Samsung. 4.1. Two Samsung innovation uncharted innovative strategies 4.2. Future Samsung innovations 4.3. Development of technology platform 4.4. Conclusion on Samsung innovation 5. Recommendations 6. References The Outlook for the Technology and Information Technology Industry: Global perception: Market Analysis: According to the IT market analysis firm Gartner, Gartner, Inc. (NYSE: IT) is the worlds leading information technology research and advisory company. worldwide IT spending grew by more than anticipated in 2010, reaching 5.3%, as opposed to the predicted growth of 3.2%. Given the fragile state of the economic recovery, together with very low growth in most of the advanced markets, the mentioned number gives some grounds for hopefulness that corporate are preparing for higher rates of growth than is currently showing up in GDP figures around the world. In June 2011.The global IT spending will grow by 7.1% over 2010. Gartner sees some slowdown in spending on desktop PCs as big corporate delay refreshing their desktop PC infrastructure, but this is being more than made up for by increased spending on servers, storage, and networks. Even the spend on PCs shows strong growth if one adds in new spending on tablet PCs, a format that is proving extremely popular both with consumers and executives. The growth in global hardware spending in 2011 is predicted to be 11.7%. This is slightly behind the 12.1% growth achieved in 2010, in comparison with what was spent in 2009, but it represents a significant upward revision on Gartners earlier prediction of growth of 9.5% for the hardware segment in 2011. Continental perception: Market Analysis in Africa: Africa is a continent comprised of diverse countries, and each of these countries are developing at a different rate, many of these countries are dynamic emerging economies, some of which are essential states to American national strategic interests, one of which (South Africa) has been identified by the U.S. (Edward S. Marek) More than ever, the web is part of our daily lives. We live in a connected world that allows us to laugh, share, and live on the web. One of the major components of technology is internet. Africa has the lowest internet penetration rate globally. In Sub-Saharan African countries, for internet users the penetration rate is below 7% and for broadband it is under 1%. In Latin America and Caribbean, and East Asia and Pacific countries, the number is about 20% for internet users. North African countries are having a rate of 40.4%. However, even in North Africa the penetration rate for broadband subscribers is merely 2%. In Africa most internets is by low speed dial-up connections which are concentrated in Egypt, Kenya, and South Africa. More rapidly speed broadband connections through Asymmetric Digital Subscriber Lines (ADSL) are mainly found in South Africa, Egypt, Morocco, and Algeria. Africa had the worlds greatest growth in new mobile phones in 2008. Some Sub-Saharan countries had some growth of 40% yet overall penetration rates remain low. There are also important differences between Sub-Saharan countries, with penetration rates in resource rich and resource scarce coastal countries at about 50%, compared 15% in resource scarce closed in countries. How South African citizens relate with technology, IT, and Samsung: Amongst other mobile companies, Samsung continued to govern mobile phones in 2011. Samsung is considered trustworthy by many South Africans. The company has managed to establish itself as the ultimate in style and design. Samsungs target is to dominate the whole South African consumer electronics industry. Based on its trendy designs and innovative products, it has a competitive edge which is difficult to beat. The overall IT spending in South Africa has increased by 7.1% year-on-year during 2011 reaching a total of more than R111.6 billion, according to the latest figures from market analytics company IDC (International Data Corporation). The growth in IT services spending was determined by a recovering economy, increased business confidence, expanding bandwidth availability, and different infrastructure investments made in the country in 2010. In a recent research report, IDC cited that IT outsourcing constituted around 40% of the South African IT services market, which represents the largest market share of all IT services foundation markets. The 2012-2016 South Africa IT market compound annual growth rate is projected to be in the region of 13%, as a number of Major IT infrastructure projects generate spending at provincial levels. A projected improvement in South Africas broadband infrastructure and international bandwidth will also be an important market growth driver and will help drive demand for cloud computing solutions. Samsung: 2.1 Description of the company: Samsung Electronics Co., Ltd is an international leader in digital media and digital convergence technologies; Samsung is the globes largest company having the highest brand value. Samsung is functioning in more than 50 countries in the world. Their global strategy involves eight main regions Southeast Asia, Central Asia, Africa, and Middle East, China, North America, Europe and Latin America. Samsungs headquarters are in Seoul, South Korea. Strategy is long term planning to get the goals. It is a roadmap of future actions. After market researching the global market, Samsung gets plenty of feedback from its customer and employees. Samsung needs to advance its products promotional activities, customer service and online business since it is very important to satisfy its customers. Samsung strategic growth plan aims to fulfil the needs and wants of customers, expectations of employees and all other stakeholders. It requires focusing all its resources on increasing technological innovation and market share growth but the industrys infrastructure and labour skills at that moment were too unfavourable for Samsung to accomplish these and become competitive in the world market. In order to attain this, Samsung reinvented itself by primarily keeping on tract with its customers needs and wants. 2.2 Samsung Tablet: Samsung Mobile is one of the five units within the Korean Samsung Electronics. It is the second largest phone manufacturer and one of the largest technology companies by sales in the world, producing different devices including phones, TVs, cameras, computers, stereo systems, etc. The below information has been extracted from an article that was written based on Samsung Africa Forum 2013. Samsung Electronics announced the launch of the worlds first 8 inch tablet, the GALAXY Note 8.0. The whole of section 2.2 has been quoted due to technical terms. 2.2.1. A smart diary for life on the go Slim and compact enough to become the perfect on-the-go work and play companion, the GALAXY Note 8.0 brings powerful performance and functionality to support even the most demanding of lifestyles. Designed to store and manage your personal and professional data efficiently, this new era device gives users the perfect pocket-sized hands-on organisational tool and as a result, is ideal as a Bring Your Own Device (BYOD) tool to use in the workplace. Practical S Note templates and S Planner feature help to manage everyday tasks, including meeting notes, to-do lists, and even personal diary entries. All content can be entered and updated with the finest of detail. (Staff writer: Wed, Mar 13th, 2013) 2.2.2. New content and services GALAXY Note 8.0 is packed with pre-loaded content and apps specifically for the mass multimedia, value-maximising, consumer. Upgraded Chat-On provides easy instant messaging and group chatting in multiple formats images, video, voice, contacts for simple, enjoyable communication. Awesome Note, an integrated application that is introduced in android tablet for the first time with NOTE 8.0, is capable of near-unlimited note-taking uses including Memo, Diary, and Must-remember lists. With Flip board, youre RSS, social network and other feeds come together in one stylish, flip-able format so you can enjoy all your news and lifes great moments in one place. Flip board developed a customised version of its application exclusively for Samsungs Note 8.0 that allows users to take the S Pens hover feature and preview article headers beneath Flip boards main screen tiles. Finally, Smart Remote gives you a universal remote control and electronic programming guide allowing you to manage TV and video watching seamlessly. (Staff writer: Wed, Mar 13th, 2013) A new age of S Pen intelligence Optimised to aid personalised creativity, the Samsung S Pen has evolved to increase everyday usability and enhance creation expression. Embedded within the tablet, the S Pen is an extension of the GALAXY Note 8.0. Removing the S Pen from the device will automatically launch innovative features such as Pen Detection that will suggest adapted menus that it thinks youll need and Page Buddy, a feature that will intuitively activate your most recently adapted S Note home screen. (Staff writer: Wed, Mar 13th, 2013) S Pen technology is now so advanced that it doesnt even have to touch the screen. With Air View, the S Pen needs only to hover over the screen to see previews of videos, emails, photos, and appointments on S Planner without opening the file or application in full. S Pen Gesture allows images and content to be easily edited and cropped, whilst Paper Artist and Photo Note allow photos to be artistically personalised. (Staff writer: Wed, Mar 13th, 2013) Maximising mass multimedia consumption Creative multi-tasking with the GALAXY Note 8.0 is effortless due to innovative Dual View feature, two multi- window options that seamlessly allow you to facilitate multi-screen usage. Dual Views split screen accommodates optimal operation of different apps, such as launching the S Note on the web browser screen and allowing content to be resized, dragged and dropped as required. Multi-tasking is extended to phone calls*. Pop Up Note allows you to access S Note at any time to keep track of key actions and Pop Up Video ensures you can keep surfing the web whilst chatting content windows can be easily resized by pinching to enlarge or reduce. (Staff writer: Wed, Mar 13th, 2013) Perfect info-attainment partner Packed with features to engage, entertain, and excite, the GALAXY Note 8.0 supports your everyday needs in a practical way. Reading Mode transforms the GALAXY Note 8.0 into an e-Book reader, provides the optimal reading conditions to ensure you can curl up and enjoy a good book. You can even turn it into a universal remote control with Smart Remote, to seamlessly manage TVs, set-top boxes, DVD Blu-ray players. (Staff writer: Wed, Mar 13th, 2013) 2.3 Future Plans: Samsung Electronics Co., Ltd., the world leader in advanced memory technology, announced on the 05 April that it is now mass producing Ultra High Speed-1 (UHS-1) interface micro SD cards that support the highest performance levels required on advanced LTE (Long Term Evolution) smart phones and tablets. (Seoul, Korea on Apr. 5. 2012) In the future, Samsung plans to expand its micro SD card offerings with higher density solutions that reinforce its position as the leading market innovator for NAND flash. Strategic Issues: 3.1. INTERNAL ENVIROMENT: 3.1.1. SWOT (environmental) analysis: Strengths and Weaknesses Swot analysis is the most important and first stage of planning. It is a feedback mechanism to make new strategies for any company. Strengths, Weaknesses, Opportunities and Threats are the four components of a swot analysis. Weaknesses and Strengths are correlated and examine the internal part of the business analysis whereas Opportunities and Threats deal with the external environment of business operation. Samsungs electronic strengths are: A strong global brand. It is the leading consumers electronics brand in the world. The Quality is good .They assure the same quality and range worldwide. Its vision is leading the digital convergence resolutions. It means they want to be the leader of the electronic items worldwide in order to get the goodwill as well. They have a strong concept. They are offering good design , good quality as well medium prices They have diversified products. Samsungs products has based on variety. It means they manufacture same items in diverse ways for the diverse kind of people for diverse countries. Technology. Voice call is clear and reckoned by customers as having a good value for their money; and the design of Samsungs electronics technology is very high. We can order right quality at the right price. Good reputation among customers. Samsung claims that it has well-established brand equity, and has performed extremely well since the past decade particularly from 2000 onwards. A range of innovative products with value-added features and functionalities have been launched by Samsung which have been very successful. The company strongly believes in playing to its strengths. (Samsung Group Timeline and History 2007). The senior management (2007) claims that the company has a diversified and talented human and intellectual capital. The executives pride themselves in having such capable employees and are confident that the workforce as well as the strategic partners including distributors, dealers, marketing and advertising agencies round the world would help Samsung Group, particularly the Samsung Mobile business segment, reach the rank of a global leader in electronics and telecommunication goods and devices. (Samsung Group Timeline and History 2007). Weaknesses for Samsung are: The global scale of Samsungs operation indicates that it has severe implication on its management system. To control a business in just one location is easy but for a worldwide operation is complicated and could be challenging. Base on the double digit decrease of its operating profit against the previous year, it indicates that its operating cost had also increased by more than 20%. Its operation had not been efficient enough to produce good profits. Samsung as a South Korean company is reckoned by most customer as only next to any Japanese firm since Japan is always considered as a high tech country in the world. Although companies strive to penetrate new markets, its concentration remains more on a few countries in Europe and North America. Samsung mobile focuses more Kingdom and United States compared to other countries. Although the diversified workforce is an asset to the company, many cultural and linguistic differences arise which lead to group conflicts and interpersonal grudges. Communication between individuals belonging to different nations may not be as efficient as between those who share the same culture and social background. The business is heavily investing into development of newer markets and segments. It wants to capture as many markets as possible in a smaller span of time. However, instead of taking thoughtful and careful steps in order to reach the global position it desires, Samsung is seems to be in a hurry to launch new products, segments and marketing campaigns. 3.2. EXTERNAL ENVIROMENT: 3.2.1. SWOT (environmental) analysis: Opportunities and Threats Opportunities A business uses its strengths to take advantage of the opportunities that arise, opportunities for Samsung are: Increases mobile and computer market Global growth. Entrance of new technologies A strong customer demand and good design. There is an increasing need of faster, dependable, and easy communication. Samsung sees a great opportunity in this. The technologies are advancing at a fast pace. The business, by gaining a deep insight into consumer preferences and needs, can develop products according to what the market needs and desires. Samsung Mobile has plenty opportunities to cease particularly with the rise in global population and the need for rapid communication. (EFFIE/ The Best Brand 2006). Threats If any company is aware of possible external threats, it can be addressed by generating new ideas to counter it or can use a particular strength to defend against threats in the market. The threats on Samsung are as follows: Changing social trends: It is trying to build on line help to guide customer to a more comfortable life. The online business and website promotion entails cost and any change introduces needs getting better staff competencies by training. Strong competition: Samsung faces strong competition from the other Korean company such as LG, KTF, SK aside from its foreign competitors like Sony Panasonic. Smart phones are easier to make now more than ever. New entrance in the market, more companies may enter the market, and competitors or even Samsung contractors can scheme around patents to create similar devices. Samsung has linked product lines; this means that if one product line fails due to its own reasons other product lines will also experience the same failure. Unlike Samsung, their competitors like Nokia has only paid attention in one segment and put much effort on it. Besides, the products made from China was very economic so Samsung could have a high competitive with their products. Retail chains like Big bazaar sell consumer electronics and home appliance in low cost strategy which produced in bulks foreign market. Therefore Samsung is also facing threats from many other low cost companies. New regulations and increased trade barrier. 3.2.2. Changes in the external environment External Environment: The external environment of an organization is those factors outside the company that affect the companys ability to function. Some external factors can be manipulated by company marketing, while other factors require the organization to make adjustments. Court Battles all Across the World One of the components of Samsungs external environment is their competitors. Competitors have a significant effect on how they do business and how they strategically address their target market. Apple has decided to take on the competition, Samsung directly in the same target market. The UK isnt the only place where Apple and Samsung lawyers are fighting. Apple and Samsung are fighting this fight across the world in nearly every country where Apple products are sold. Apple is tired of Samsung creating products that are very similar to what Apple puts out. Apple has won some of these battles while Samsung continues to pick up speed. Samsung has no control over this, as this is the market environment, what the company can really do is to adapt to the situation and fight the best way the knowhow. Any kind of company scandal can be damaging to the companys image. The public perception of Samsung can hurt sales its negative, or it can boost sales with positive company news. Samsung can influence public opinion by using public relations professionals to release strategic information, but it is also important for Samsung to monitor public opinion to try and defuse potential issues before they start to spread. The ultimate question is: did Samsung copy Apple or did Samsung simply come up with its own products that just so happen to look like Apples? Its tough to say which company came out with the concept of an iPad-like tablet first. Marketing mix of Samsung The marketing mix is one of the tools available to businesses to gain the reaction to its target market in relation to its marketing objectives .Marketing mix is the combination of 7ps. This includes price, place, promotion, product, people, process, and physical evidence. Its manufactures a range of designs which is directly concern to customer satisfaction. Samsung has high quality, capitalizes on packing branding, and having adequate warranties. Samsung technology is high and of good value. Samsung product electronic goods such as TVS, Computer, notebook, washing machine, microwave etc and the latest product is the tablet. Samsungs pricing strategy is neither high nor low; this means that the prices are affordable. Samsung offers schemes for all new products, during festive seasons, new years, when a new product is launched and on its anniversary, which helps to stimulated psychologically to customer. Samsung elucidates its vision as well as mission of marketing strategy by the following clarifications of 4 ps. Product: Samsungs product range worldwide included CTVs, audio and video products. IT products, mobile phones, and home appliances are Samsungs chief products. Samsungs product range covers all the categories in the consumer electronics and home appliances. Place: Samsung brands have 25 production base worldwide and more than fifty sales subsidiaries in about 50 countries, and their global strategy involves eight main regions. Samsung also sells its product through independent retailers. Customers can see and handle products they are taking into consideration of buying. Price: Pricing also seemed to have played an important role in Samsungs success. Samsung offers different pricing structures to reach out to different customers groups. The price plans are available on a monthly basis and a prepaid option. Promotion: Samsung advertises on TV, in magazines and in other media outlets; through this type of advertising they reach large audiences and spreads the brand image and the message very effectively. This is also known as above the line promotion. There is also the below the line promotion; every store has special offers, promotions, and posters showing sales offers to attract customers inside the store to buy. A description of Samsung Innovation and Innovative Strategies for Samsung: A description of Samsung Innovation and two innovative strategies for Samsung The innovations recommended here are ones that are diverse in the sense they are not preoccupied with short-term oriented competitive victories but they are focused on the long term oriented competitive advantage. It chalks out a new future for the company based on integrating intelligence instead of separating it out through diverse learning where in the ultimate, the output would be innovations. This paper assumes that Samsungs focal point would be more and more into the Information Technology and Communications (ICT) oriented business and consequently accords the highest priority to technology driven innovations. By the same token, it is also presumed the company would focus on deriving the most advantage from the emerging Internet opportunities. Two Samsung innovation uncharted innovative strategies The first innovative strategy this paper suggests focuses towards the expansion of software that would integrate the Smartphone with mobile payment system (e-wallet) which has implications far beyond from the way the current mobile payment system is functioning. In other words, the scope and opportunities in this area has not been exploited even by the stakeholders involved in the industry. The second relates to the development of a technology platform that would include the current and potential requirements of smart phones. Future Samsung innovations Central to the growth of any economy is a monetized system that makes business transactions and personal transactions competent, quick, and timely. With the technology advancing such a rapid phase, electronic payments in the next few years have the potential to replace in a considerable manner the legacy payments. But for that to happen, the stakeholders in the industry would have to understand the driving forces in the market for electronic payments. Even though at this time there are many solutions which are available that supports connecting bank credit/debit card accounts to on-time practical transactions, yet they suffer from the limitation of not changing the underlying value proposition which is the convenience to customers. Such a value proposition can not only be created but also appropriated only if the current limitations of smart phones as a tool for mobile payment are removed through development of software that could facilitate the contactless payment system. Currently the technology is limited to business-consumer segments, but, it offers scope for development of an assortment of payment system. If Samsung focuses into such an area as its innovative strategy by using the fame of its smart phones and user friendly software, it would ease its capturing and appropriating value proposition in the form of a different competitive strategy. Development of technology platform Before the introduction of smart phones, the mobile telephone and Internet were operating as two un-related entities, with its introduction what the customers today have is the mobile internet which has been made possible with the merging of smart phones and the Internet. For many of those organizations of which Samsung is one who are involved in the manufacture of computers systems, mobile telephony and personal digital assistant devices (PDAs), utilizing the potential offered by the smart phone industry and capturing the value they have created is considered to be a key to future expansion and profits. The value proposition that I am discussing is not just on the use of existing operating system as Android or what Samsung has developed in its own stable, the headlines that Samsung has imitated Apple by taking over its sales in the smartphone segment in July-September, 2011 quarter has not highlighted yet another aspect that can go against the company in the long term. It has to do with the operating system (OS). This may have created value for Samsung in the short term but it fails to address a critical issue for the future. Samsung does not have a strategy so far to capture the lock-in value of the customers and if it has to confine the value created by it, it should address this issue as its another innovative strategy. In this context to capture the value by locking-in the customers, Samsung has to focus on creation a technology platform for the present and future mobile devices. The winners in the technological competition are the ones who have not only the best platform strategy but also the best ecosystems to back it up. This makes it clear that if Samsung has to win over in the smart phone industry with a completive edge by capturing value and appropriate it in the form of revenues, innovating a technology platform should constitute its second strategy. 4.4. Conclusion on Samsung innovation This section of the paper has not only through its logical analysis has not only proved it but also identified two new innovative strategies which the company would have to take up to secure its place as a future driven company. This section has allowed you to agree that Samsung Innovation is real and they have brought up very innovative products and concepts to the market. The Samsung Innovation has made them compete with companies like Apple and larger companies . In electronics, they have also done well. Recommendations Samsung is one of the famous global companies (www.samsung.com) it has manufactured electronics goods and other concrete goods. Samsung is a well known brand because of its service, excellent employees, and Innovative reliable product. They have responsible approach to business and global citizenship and globalisation with partners and customers. Samsung t

College Students with Disabilities Essay -- ADD ADHD Writing Attention

College Students with Disabilities As societal pressures for higher education increase, more emphasis has been placed on the importance of a minimum of a bachelor's degree from an accredited college or university. This has led to the increased enrollment of students with learning disabilities over the past decade. According to a recent survey from the National Clearinghouse on Postsecondary Education for Individuals with Disabilities, one in eleven full-time first-year students entering college in 1998 self-reported a disability. This translates to approximately 154,520 college students, or about 9% of the total number of first-year freshmen, who reported a wide range of disabilities, ranging from attention deficit disorder to writing disabilities (Horn). Attention deficit disorder, with or without hyperactivity, is frequently misunderstood, but it affects college students' academic and social success, as well as their emotional development. Attention deficit disorders are the second most common disability among college students, and it is classified as a psychiatric disorder, rather than a learning disability, in the fourth edition of the Diagnostic and Statistical Manual of the American Psychiatric Association, DSM-IV. Characterized by attention difficulties, specifically short attention spans, as well as impulsivity, distractibility, and restlessness, attention deficit disorders can adversely affect the performance capabilities of college students. Individuals report "drifting" during classroom lectures or social conversations, as well as difficulties focusing in noisy environments. The Connection Between Learning Disabilities and Attention Deficit Disorders The onset of attention deficit disorder usually occur b... ...A Comprehensive Guide to Attention Deficit Disorder in Adults: Research,Diagnosis, and Treatment.New York: Brunner and Mazel Press, 1995. Sills, Caryl K. "Success for learning disabled writers across the curriculum." College Teaching 43 (Spring 95): 66-72. Smith, Carl B. "Helping Children Overcome Reading Difficulties." ERIC Digest, 1992. ED 344190. Stage, Frances K. et al. "Creating Learning Centered Classrooms: What Does Learning Theory Have to Say?" ERIC Digest, 1998. ED422777. Stein, Marcy and Robert C. Dixon. "Effective writing instruction for diverse learners." School Psychology Review 23 (1994): 392-406. Vogel, S. A. and M. Moran. "Written language disorders in learning disabled college students - a preliminary report." In Coming of Age: The Best of ACLD - 1982. Eds. W. Cruickshank and J. Lerner. Syracuse: Syracuse University Press, 1982.

The Crucible – How does Miller effectively create a sense of tension and conflict between John and Elizabeth Proctor at the beginning of Act two?

Miller effectively creates a sense of tension and conflict between John and Elizabeth Proctor at the beginning of Act two. Act two follows directly on from a very highly charged and climatic note. At the end of act one Abigail and the girls accuse many people in Salem of being witches and a state of hysteria is reached. It is therefore a surprise that act two is not a court scene or trial, merely a domestic scene between John and Elizabeth Proctor. This variation is a good thing I believe as it helps to keep the reader interested and keeps the play from becoming monogamous. This is a very important scene. Miller I believe created this scene and the love interest between Abigail and John Proctor to make the ending of the play far more dramatic. If a significant rift is created between John and Elizabeth, then surely the ending will become more impressive, because as soon as they have conquered their problems and regained trust in each other following John's fight to free Elizabeth, John is hanged. This scene is also important to help us understand Elizabeth's dilemma in act three when Danforth asks her whether John had an affair with Abigail. John is unable to tell her what to say so Elizabeth has to decide for herself whether or not to tell the truth, she is unaware that John has confessed to the affair so denies it happened so as not to incriminate him. Act two helps us to understand that she most definitely did know about the affair and had not forgotten, so therefore is lying to protect John in act three despite their rocky relationship. The audience have already by act two heard only bad words about Elizabeth, so it is likely that they have come to the conclusion that she is not a very nice person. This is due to Abigail bad mouthing Elizabeth and saying that she is â€Å"†¦ a sickly wife† and a â€Å"†¦ cold snivelling woman†. Because we do not meet Elizabeth until later on in the play we only have the opportunity to form an opinion on Elizabeth's character from what Abigail says about her, which is unfortunately all malicious and derogatory. The language used by Miller in the crucible is archaic, rural American. Because the play is based upon events, which took place around 311 years ago, to make it seem realistic it is crucial that miller does use such language. An example of the language used, is when John says to Elizabeth, â€Å"Aye†¦ its warm as blood beneath the clods†, this is definitely not an expression we would use today. Although nowadays we may not understand the language used by Miller perfectly it is important for him to use it in order for the play to become genuine and believable. In his autobiography Timebends, Miller discusses the language he found in the court records. He said that he wanted â€Å"to study the actual words of the interrogations, a gnarled way of speaking† Miller also admitted to unintentionally, â€Å"elaborating a few grammatical forms himself, the double negatives especially†, although Act two is not a court scene I believe that Millers research into the language of the inhabitants of Salem in the 17th Century helped the play to achieve its sense of authenticity. It is important for Miller to create tension within the play to keep the audience interested; he uses this technique in Act two with great affect. The audience is already aware of the Proctors strained relationship following John's affair with Abigail, and Miller highlights the damage that has been done by the affair perfectly in this scene to create a excruciating sense of tension. At the start of Act two Miller using stage directions and has John on his return from the field taste the meal the Elizabeth has been preparing, he is displeased with it so seasons it. This appears at first perfectly normal and harmless to the audience, however when John hears Elizabeth coming downstairs he jumps away from the stove and proceeds to wash his hands. It becomes obvious to the audience at this point that their relationship is so strained that John racked with guilt about his affair with Abigail avoids doing anything at all which might aggravate or offend Elizabeth. This huge effort on John's behalf to not offend Elizabeth is blatant when he tells her that the rabbit is â€Å"well seasoned† Elizabeth gratefully accepts this praise replying that she â€Å"took great care†, this is an awkward scene because both are trying to be friendly to one another but it is easy to see they are uncomfortable in each others presence. It is ironic that John complimented her on the seasoning on the rabbit, since he seasoned it himself; this in particular highlights the conflict between them. At first glance the proctor household appears homely, welcoming and peaceful. John returns home to work and finds his supper ready, cooked for him by his wife who has just finished singing their children to sleep. However this is all very misleading, the conflict between the proctors is highlighted at the very start of act two with the use of monosyllabic sentences from Elizabeth in reply to Johns attempts at conversation. John, full of good intentions, begins to tell Elizabeth about the farm and tries to engage in conversation with her, however she meekly replies to his questions with short, abrupt sentences such as â€Å"That's well†, â€Å"Aye, it would† and â€Å"Aye, it is†. By manipulating the sentence structure Miller is able to show Elizabeth's reluctance to speak to her husband, and highlight the distance and awkwardness present between them. After complimenting Elizabeth on the meal John, talks about the farm and says with a grin â€Å"I mean to please you Elizabeth. And she answers, â€Å"I know it John. † However, before she answers, she pauses, and â€Å"finds it hard to say. † This means that she might not think he honestly wants to please her, or make their marriage work. Since this is quite a dramatic moment, I think that on stage at this moment the lighting should focus on Elizabeth, and if present the orchestra should be silent to emphasize her hesi tation. It becomes very clear in this scene that John is desperately trying to regain Elizabeth's trust. The fact that she is cold and distant towards him creates a great sense of strain and the conflict is plain to see. Miller is able to illustrate this conflict between them by using stage directions, he has John walk over to Elizabeth and kiss her, Elizabeth receives his affection with disappointment, she is still cold and unforgiving. Miller shows us that words are not necessary to convey feelings, the expressions of the actors and their body language is enough and can sometimes be more convincing in a subtle way. When I watched the film made about the play it struck me that in the scene between John and Elizabeth a table had been positioned between them, this acted as a physical barrier. This is actually of great significance and subtly shows the audience that there are obstacles that stand in the way of the proctors, keeping them apart, namely Abigail. Watching the film helped me to see that stage props can be used to great effect, and can often play a significant part in the enhancement of dramatic scenes such as this one. Gradually the tension between the Proctors escalates and soon they are arguing, this is bought about when Elizabeth says â€Å"You came so late I thought you'd gone to Salem this afternoon† to John. We know from the stage directions, which direct the actor's body language that John realises Elizabeth is implying that he went to see Abigail. Miller portrays the tension between them by using exceptionally short sentences that help to show the coldness and curtness that they show towards each other. In this act John and Elizabeth have several blazing arguments and between each argument there is a lull, it becomes apparent that all the personal disagreements and grudges within the town are coming to a head. Like in a crucible, which is a melting pot everything is being brought to the surface and is breaking down, society is collapsing within the town and amongst the town's people. Because Miller builds up several arguments between John and Elizabeth, he prevents this scene from becoming boring and keeps the sense of tension between John and Elizabeth very much alive. Whenever the audience begin to believe that the Proctors have resolved their problems another argument breaks out, this stopping and starting prevents the audience becoming frustrated with the constant squabbling and makes sure the sense of tension and conflict is maintained. The series of smaller outbursts between them then conclude into a huge argument in which Elizabeth says to John † She (Abigail) has an arrow in you yet, John Proctor, and you know it†, this is true, despite the fact that Abigail is in Salem and far away from the Proctors she is still causing arguments between them and is driving a wedge between them. Elizabeth knows that John is still physically attracted to Abigail and that she has a hold on him. She creates a strong sense of conflict because John hates Elizabeth's accusations and resents her for continuing to bring up the past when he simply wants to be forgiven and allowed to have a fresh start and be a good husband to her. It is excruciating to watch this scene between the Proctors and see jealousy, suspicion and mistrust tearing them apart however the tension and conflict created is so strong that the audience feels compelled to watch on. When Hale interrupts the Proctors argument and invades their privacy the sense of conflict between the Proctors eases and the tone of the play and atmosphere changes. John and Elizabeth realise that they must work together to eradicate any suspicions or accusations of them being witches, this causes great tension because it is very hard for them to join forces and act as though nothing between them had happened. Following a huge argument they must help each other and keep up appearances. This is a very subtle and clever way of creating tension. Throughout Act two in the crucible Miller creates a sense of conflict and tension between the Proctors using a number of different methods. Doing this I believe is a brilliant way of keeping the audience interested and making the ending of the book more dramatic. Not only however does this in particular scene help to ensure that the audience wish to watch on, but it also ensures that they understand key events in the play, such as Elizabeth's denial of Johns affair. In act two the audience discover that Elizabeth does know about Johns affair so therefore can work out the later on in the play Elizabeth says that John did not have an affair to protect him, not because she simply did not know. I think that were it not for this scene then the whole of the story would be a lot more complicated and harder to understand. So in conclusion although the tension and sense of conflict that Miller creates between the Proctors make Act two an interesting scene, it also affects the rest of the play and the audiences understanding of events to come as a whole.

Mcdonald’s and Kfc: Recipes for Success in China

McDonald’s and KFC: Recipes for Success in China 1. Assess KFC’s strategy in China? What should KFC do next? KFC’s strategy in China firstly aimed to be the first leader in foreign quick –service restaurant. KFC differentiated itself from other local Chinese fast food restaurants by not only providing normal standard KFC foods but also offering customers with high quality service with different concept and ambiance. Moreover, KFC adapted itself in the foods variety to match with customer needs. Its menu localization brings the concept of â€Å"American brand with Chinese characteristics.People are significant resource for KFC. Thus, KFC started talent development since the first day it started by offering training and providing career growth within the company. This talent development program, later on, greatly supported the expansion of KFC in China successfully. During crisis, KFC created opportunities for itself by expanding aggressively in China. Neve rtheless, KFC developed its own logistics system with STAR system. The own logistics system helps KFC to lower the costs, control the quality and deliver products and services to customers faster.With all these strategic plans, KFC succeeds in China greatly. To compete with other foreign fast foods which are coming to China in the near future, KFC should consider backward integration. KFC may set up its own farm to raise its own chickens and other major ingredients in order to control the quality and safety of the materials. This farm will be the only supplier for all the franchised KFC stores in China in order to control the quality and standards of foods. KFC should also set up training center.All the employees should be trained here and hence, to control the quality of the services in different stores. Nevertheless, in order to gain customers trust and loyalty, KFC should also focus on CSR (Corporate Social Responsibility) to show its concern of brining the best quality foods to customers while protecting environment and society. KFC should maintain its core competency of its products while keep developing its food innovations to reach its changing customers preferences and cultures. 2. Assess McDonald’s strategy in China?What should McDonald’s do next? McDonald strategy in China was to maintain the first world standards as a global brand. It focused to keep its quality of food consistency and food preparation process. It first kept the food menu instead of adaptations to local preference. With this strategy, McDonald did not gain great success at the beginning as KFC did. However, it gradually learned to adapt to local preferences by offering different menu to match with customer needs. It also expands in China through joint venture or sole proprietor instead of franchising.It also took a strategic move to link with China’s SinoPec and build drive-through outlets. It offers convenience to customers by offering 24-hour service. Though, it didn’t use aggressive expansion, gradual expansion of McDonald helps it learn and develop itself steadily in the long term. In order to compete with other fast foods business in China, McDonald should keep its core competence of high quality standards. However, it should also start its R&D center in China in order to understand Chinese market and hence, to offer the right products to match with customer needs.This may be done through more variety of foods. To maintain high quality of products, McDonald had fewer suppliers who could meet its standard. This might bring higher costs to McDonald. In order to compete in the long run, McDonald should find lower-cost source of materials. Similarly to KFC, it should consider backward integration to have its own farm to be its source of major raw materials and ingredients. This will not only result in lower costs but also in higher quality of the raw materials.Moreover, with the concept of 24-hour service, McDonald should consi der to have more variety of foods such as night meal which may include warm milk or smaller-size burger, more variety of salads instead of only heavy big meal. It should also try to differentiate itself from other restaurants by offering different services such as delivery service, fast-process-time-guarantee service (this is to ensure its fast service), and nice ambiance (as it also opens at night, instead of providing normal counter seats, McDonald may offer the sofa seats so that customers can come and relax, work or have a small meeting here).With this concept, customers may not only perceive McDonald as a fast food restaurant but more like a cafe or nice informal meeting point with their friends and colleagues during both rush hour and non-rush hour. This may help McDonald to capture more customer groups and hence generate more revenues.

buy custom Good Business Location in North America essay

buy custom Good Business Location in North America essay Determining a Good Business Location in North America When setting up a new company, various factors need to be put into consideration. The key factor is determining the best location for the business. Since the company aims at setting up in North America, various states have to be analyzed to determine the best for the business venture. The states that I have in mind include Michigan, Texas and Florida. As the CEO, I will analyze different features of these locations and come up with a fervent decision on where to launch the firm. Education resource is the second thing that must be put into consideration as the firm will require skilled labor. Research shows that in Texas students are encouraged to complete high school and attain superior grades as it is in most of the American states (De De, 2010). Therefore, students lack the opportunity to acquire or master a body of challenging skills and knowledge. The tendency of encouraging students to be educationally adequate and not excellent has affected Texas as a whole. This has made the states board of education to intervene and try to encourage students to be self-reliant by being creative and innovative after school. This, in turn, has helped the students to be productive and portray their academic professionalism. According to statistics in Texas, there are approximately 120 universities. Michigan, on the other hand, has 100 colleges and universities while Florida only has 51 (De De, 2010). This statistics depicts the low levels of professionals in the state. Statistics estimate the likely growth of labor force in these states. Texas is estimated to have the greatest growth according to the study done by Steven in 2003. In Texas, the number of participants in all labor force training programs would increase from 273,411 to 739,959 by the year 2040, an increment of 170.6%. According to statistics done in 2011, Michigan has 15.6 million people as its work force. This makes a 9.5% increment by the year 2030. According to report by Times in 2012, Florida currently has an estimated 74,354 people in its work force. The next issue to put into consideration is the availability of skilled labor. According to estimates, it is easier to get skilled labor in Texas than in the other two states. Statistics show that the percentage of graduates has increased by 21.7% from 1990 to 2000. In Michigan, currently, the skilled work force ranges between 55,000 and 57,000 people exclusively of immigrated skilled work force (De De, 2010). Proximity to other locations and the infrastructure are other factors that need to be considered. North America as a whole has well elaborated road networks and air transport. Most of these roads do not have traffic circles, and, as a result, there are no traffic jams. This feature applies to all the three states. When comparing the three states in regards to their connection to a global network, Michigan takes the first place with 91% of its population connected to the Internet (De De, 2010). Florida comes second with 84.7% of its population being Internet users. Statistics show that one in every 14 persons is connected to a slow Internet in Florida. According to a research by Martin and Rob in 2001, the number of people capable of connecting to the Internet in Texas in 24 hours is 14,000. This shows that it is remarkably low in Texas compared to the other states and it cannot be a decent place for the company to be launched. Recreational facilities in the three states must be put into consideration as many clients will be attracted to them thus increasing the demand. In Texas, there are 19 five star hotels, it is the home of horse riding, the origin of ranching, and it has three rivers. Michigan has the largest number of lakes and inland waters compared to the other states; it also has over 20 five star hotels. Florida, on the other hand, has the best beaches in the world, 39 rivers, and it is globally renowned for its wine. Availability of resoources and raw materials is also a key factor to consider. Among the three states, Michigan is the most endowed state with rich coal, oil and energy reserves as it is closer to Canada (Smith, 1925). Therefore, this is the most appropriate location since proximity to raw materials saves or reduces the transport cost of an industry. In addition, Michigan has iron ores, copper deposits and diamonds which are all useful for the company. Geographical risks will be looked at in two dimensions: earthquakes and political risks. Texas has had six earthquakes so far, highest magnitude being 8.2. Political risks are not frequent in the USA. This is attributed to the high sense of political maturity in the country. An estimate of 4,000 earthquakes occur in Michigan every year, but only 50 of those are ever felt (geological survey Michigan). There is a 0.27% probability of a mega earthquake in the radius of 50 km of Florida in the next 50 years. The largest that has ever occurred was 3.3 in magnitude. Communication systems in North America are relatively sound apart from Florida, slightly affected by oceanic waves. From the analysis conducted, it is clear that Michigan is the most attractive place to start the firm. This is because of the readily available skilled labor that is provided by the heavy presence of graduates. In addition, Michigan has large energy reserves that would be beneficial to the company. The presence of iron ore, nickel, diamonds, copper and uranium is also an attractive aspect as the close proximity to raw material would save the company transportation costs. There is also a rich presence of tar sands, which is a rich source of oil, and coal reserves in Michigan. Oil and coal is used to run machinery in industries as a source of fuel; therefore, it is advantageous to set up the company in Michigan. In addition, Michigan has tried to maintain a legal immigration process, which has led to an increase in labor force. Therefore as a CEO, I can foresee successful marketing network because of Michigans Internet access. Buy custom Good Business Location in North America essay

Funeral Home and Social Groups, an Important Part of American Society essays

Funeral Home and Social Groups, an Important Part of American Society essays Social groups have existed throughout human history, and are simply defined as having two or more individuals who interact and identify with one another (Macionis). Social groups play a crucial role in our lives. They form a crucial part of the social relationships that determine human social behavior (Peter Berger Invitation to Sociology). Social groups can exist with in a wide and diverse framework. They can consist simply of social groups that are based on social categories like gender, race, class, interests, or age. They can also exist within institutions like family, law, religion, the media, education, medicine, business, nonprofit organizations, the arts, science, and professions. Social groups can include family groups (based on marriage and kinship relationships), work groups (based on employment), peer groups (based on age), and even friendship groups (based on feelings of friendship between members) (Peter Berger Invitation to Sociology). Group dynamics are driven by a number of different factors. Intra- group perspectives such as conformity, leadership, and group decision- making play an important role in group dynamics. Further, inter-group perspectives like social identity, stereotyping, and social categorization are important in the relationships between groups (Stangor). Formal organizations can act as a significant social group, and face their own special considerations. These groups are impacted by the relationships between organizations themselves, change in the organization, relationships between the organization and its environment, and conflict within the organization. As such, organizational behavior, entire sub discipline of sociology and psychology has grown up around the study of the Modern American society consists of a wide number of social groups and organizations, including school, government, family, religious, and s...

Pure Substance Definition and Examples

Pure Substance Definition and Examples In chemistry, a pure substance is a sample of matter with both definite and constant composition and distinct chemical properties. To avoid confusion, a pure substance is often referred to as a chemical substance. Examples of Pure Substances Examples of pure substances include chemical elements and compounds. Alloys and other solutions may also be considered pure if they have a constant composition. WaterDiamondGoldTable salt (sodium chloride)EthanolBrassBronzeSaline solution Examples of Substances That Are Not Pure In general, any heterogeneous mixture is not a pure substance. If you can see differences in the composition of a material, its impure, at least as far as chemistry is concerned. RocksOrangesWheatLight bulbsShoesSandwiches Common Definition of a Pure Substance To a non-chemist, a pure substance is anything composed of a single type of material. In other words, it is free of contaminants. So, in addition to elements, compounds, and alloys, a pure substance might include honey, even though it consists of many different types of molecules.  If you add corn syrup to the honey, you no longer have pure honey. Pure alcohol could be ethanol, methanol, or a mixture of different alcohols, but as soon as you add water (which is not an alcohol), you no longer have a pure substance. Which Definition to Use For the most part, it does not matter which definition you use, but if you are asked to give examples of pure substances as part of a homework assignment, go with examples that meet the narrow chemical definition: gold, silver, water, salt, etc.

CIS212 U1 Discussion Essay Example | Topics and Well Written Essays - 250 words

CIS212 U1 Discussion - Essay Example These should level to a situation that is accommodating to the organization at least. The preceding is with reviewing of the security mechanisms to ascertain and ensure that frequent testing is done on them and maintained as well. There are various common means of authentication. The notion is to get the victim known to be what they allude to be. Essentially there is user authentication and entity authentication. As a result, we have form authentication that entails passing in a username and password on web pages to gain access. Cookies are authentication mechanisms as a means to achieve entity authentication. It accomplishes this through the use of sessions. Authentication at the infrastructure will involve the use of DNS names. They are applicable where applications need to allow access to other hosts. In addition, there is spoofing of IP addresses. To make it more viable, integrate with the use of SSL. Using authentication mechanisms that use usernames and passwords is all time favorite. Despite the method being familiar and readily available, it is also weak and easier to penetrate (Ciampa, 2012). Due to its user-friendliness, if precautions are into account like the inclusion of symbols and letters withi n the text then it is the cheapest. A number of issues psyche hackers. First is the fun and satisfaction they attain by hacking. Secondly, they do so to gain some finances. By getting information to third parties, they are paid highly for their services thus it is a means of livelihood to some. They use means like phishing, brute-force attack, dictionary attack, and SQL injection for site hacking. Further cross-site scripting is also applicable. They accomplish this through establishing a plan of execution. Foot printing deals with comprehension of the system they wish to hack just the way a physical gang will prepare to attack a

Safety Plant Essay Example | Topics and Well Written Essays - 5000 words

Safety Plant - Essay Example In the 1980s, the platform received an overhaul to allow for natural gas production, which changed some of the dynamics of its operational and technological systems. Piper Alpha was a fixed platform in the North Sea, consisting of four modules that were segregated by a series of firewalls. Two modules were isolated for gas and oil production, with one module for gas compression and a fourth containing platform wellheads. Later analysis indicated that these firewalls were inefficient for the multiple activities occurring on the platform. The remaining levels of Piper Alpha contained control rooms, helipad operations, and personnel areas (e.g. sleeping quarters and recreational centres). On board were a variety of life rescue boats to facilitate evacuation in the event of emergencies. The events leading to the disaster and occurring during the series of fires were attributed to operational deficiencies, management failures, and process/procedure dysfunction, making this a complex scena rio of human and tangible factors. This report highlights the inter-connectivity of these failures as well as discussion of the sweeping safety and procedural changes that occurred in the industry post-disaster. The events leading to Piper Alpha destruction Piper Alpha maintained two different condensate pumps (Pumps A and B). A condensate pump is designed to remove excess condensate (water vapour) to facilitate compression and production functions. On the morning of July 6, routine maintenance was scheduled for Pump A which called for the removal of the pressure safety valve. For reasons unknown, the actual maintenance was delayed and instead of reassembly, Pump A was closed off with a temporary metal flange and scheduled for lock out. As was part of the Piper Alpha operations and safety processes, a work permit was handwritten by the current technician with information that Pump A should not be turned on due to the temporary inability to handle pressure loads. Up until this point, the safety and operational processes were in-line with platform practice and expectations. Six hours later, the written permit indicating that Pump A should, under no circumstances, be turned on was somehow misplaced by the next shift working in the operations control room. Unknown to the technician who wrote the permit, there was a supplementary permit already posted that authorized construction overhaul of Pump A in the control room. No verbal exchanges occurred between the technician in charge of Pump A lockout and the control room operators as another problem was being dealt with on the platform at the time (Caplan 2005). Thus, the permit was left in the control room and the technician returned to the employee housing area. Earlier in the day, Piper Alpha had been experiencing blockage problems caused by hydrate buildup, a form of ice produced when gas and water molecules form solids under certain temperature and pressure conditions (Sheen 1987). This hydrate blockage stopped P ump B and the control room was unable to get the pump back online. The significance of this was that operations of Pump B were inter-connected with every power system on Piper Alpha, therefore there were only a matter of minutes after Pump B ceased production to ensure no power supply disruption. The control room identified an overhaul permit for Pump A, but no indication about the warning of not turning on Pump A since, as previously identified, it had been misplaced. Therefore, the manager of the control room determined that Pump A was an effective

The President Wants You to Organize Term Paper Example | Topics and Well Written Essays - 500 words

The President Wants You to Organize - Term Paper Example The article also depicts the upcoming of Lewis , the future leader of the labor party with a unique and powerful personality .Here the caption â€Å" The President wants you to organize â€Å" relates to the slogan spread by Lewis to his fellow workers working in coal mines in an attempt to work out their freedom. It conveys the message that ,the president wants to see a union of labor of coal miners across the country. Here the author is trying to say or argue that rich and powerful will always try to subordinate or exploit the poor and helpless. Here the indication is on the coal miners who are working in the unfavorable conditions with a meager wages and inferior facilities. Here the emphasis is on the President’s demand for unity among workers to gain power and freedom in their profession. Here the author is saying that the president wants to see unity among coal miners so that they can get facilities. The author is arguing about the truce between the industrialist and the labor class. The author is saying the in order for the laborers to bargain or demand; they should form a legal union .Labor’s right and freedom is the main content of this chapter and the call for unity is originating from the President. Along the chapter the author is projecting the fight of labor class for better wages and living circumstances against all odds. Here the chapter starts with the Presidents call for all skilled and unskilled workers to unite in an attempt to demand their human rights and freedom. Here the chapter explains the negativism in the life of coal mining labors and their struggle to earn decent wages and comfortable living situations. Unfortunately, all the authority lies under the strong and cruel hands of the industrialist. Here, Lewis is one personality who comes up front to assist the coal miners in formulating a labor union where in they can bargain for their human rights. The chapter explains about the will power and motivation of Lewis in

As instruction Essay Example | Topics and Well Written Essays - 500 words

As instruction - Essay Example It therefore, can be said that each of us, follow a definite philosophy which guides our actions and our efforts to gain knowledge and accordingly base our judgments of the people or event. J. S. Mills, an eminent philosopher, In his book ‘On liberty’ has extensively discoursed on liberty of thought and discussion and has tried to explain its wider meaning with respect to the control exerted by society on an individual. Through the ages, liberty and freedom of choice has been the most important issue for the rulers and the community at large. The rulers and people in authority have been using their power to exert control over the community and individuals. Mills has argued that no government or individual has the right to suppress the independent thought of other individuals largely because the new thoughts are catalyst to the changes, which are part and parcel of human existence. The extent of the influence of their control on the liberty of individuals is the most vital aspect of interplay of human relationship within the society. The governmental and constitutional paradigms of liberty are important factors in the larger interests of the society. But there are some intrinsic and unarticulated social control over the individuals within the society, which may be defined by the doctrines of the time and religion. According to Mils ‘for a long time past, the chief mischief of the legal penalties is that they strengthen the social stigma’ (Mills, chapter 1). While to some extent, one can agree that excess control does corrodes of moral and ethical values, but some control is necessary to maintain law and order within the social fabric. But Mills theory on liberty of thought and discussion is highly relevant with the issue of teaching the theory of evolution and the theory of intelligent design in public school.

Write a 1,000-word essay about the value and limitations of the

Write a 1,000-word about the value and limitations of the document in understanding American foreign policy-making and US relations with China (both Natio - Essay Example It reflects some clear thinking in the US State Department in its understanding of issues related to China. Broadly put, the proposed policy aims to build a calibrated relationship with China but at the same time have a strong upper hand in this relationship. This paper provides a wider perspective to the ‘draft document’ and contextualizes the policy of the US government towards China to the prevailing national and international political scenarios of the time. The proposed policy rightly aims to assist the Chinese people by providing them with food stocks. The ‘Great Leap Forward’ beginning 1958 which was about simultaneous development of agricultural and industrial sectors, turned out to be a major economic disaster for China, leaving, by some estimates around 20 million dead. Providing China with much needed food relief and other humanitarian aid such as medical information and advanced warnings about natural disasters, in this scenario, would have indeed helped Chinese people (if not the Chinese Government) warm up to the Americans. What the proposed policy fails to take into account is that China has always been a ‘closed’ State. Even in 2008, in an era of internet and mobile phones, the Chinese people are largely dependent on government filtered sources of information (Jonathan Zittrain and Benjamin Edelman). Attempting to influence opinions of Chinese people in the 1960s would have only been tougher. By attempting to reward the Japanese and Indians, the proposed policy rightly aims to strengthen the nuclear capabilities, albeit for peaceful purposes, of China’s neighbours, and in turn, build a perception that China’s military capabilities are neither unique nor so strong as to push the smaller neighbours into China’s fold. The US strategy of containment of China is envisages the willingness of the smaller players such as Japan or larger ones such as India to become a pawn in

Informative Speech Essay Example | Topics and Well Written Essays - 250 words - 1

Informative Speech - Essay Example Sometimes we pass the things that should affect our lives, directly or not. When did people become familiar with this term: Politics of global warming? May be it is a whole Era that we are entering right now, those who will live for the next century only in concerns of climate change. Simply speaking, I think depending on what angle the global warming takes; it will affect our generation by our country’s policy, international position, and plan of actions. How politicians decide what affects global warming, will determine how we will be living tomorrow. Politicians and republicans are starting to take some actions toward the climate change issue and thats to enable them to gain the publics voice to win the elections. The people also are starting to take some step towards having a better climate "In January 2012, just before South Carolina’s Republican presidential primary, the Charleston-based Christian Coalition of America, one of the most influential advocacy groups in conservative politics, flew Emanuel down to meet with the GOP presidential candidates. Perhaps an unlikely prophet of doom where global warming is concerned, the coalition has begun to push Republicans to take action on climate change. In sum, people should give real facts about global warming rather than using the subject for their political

Write a 1,000-word essay about the value and limitations of the

Write a 1,000-word about the value and limitations of the document in understanding American foreign policy-making and US relations with China (both Natio - Essay Example It reflects some clear thinking in the US State Department in its understanding of issues related to China. Broadly put, the proposed policy aims to build a calibrated relationship with China but at the same time have a strong upper hand in this relationship. This paper provides a wider perspective to the ‘draft document’ and contextualizes the policy of the US government towards China to the prevailing national and international political scenarios of the time. The proposed policy rightly aims to assist the Chinese people by providing them with food stocks. The ‘Great Leap Forward’ beginning 1958 which was about simultaneous development of agricultural and industrial sectors, turned out to be a major economic disaster for China, leaving, by some estimates around 20 million dead. Providing China with much needed food relief and other humanitarian aid such as medical information and advanced warnings about natural disasters, in this scenario, would have indeed helped Chinese people (if not the Chinese Government) warm up to the Americans. What the proposed policy fails to take into account is that China has always been a ‘closed’ State. Even in 2008, in an era of internet and mobile phones, the Chinese people are largely dependent on government filtered sources of information (Jonathan Zittrain and Benjamin Edelman). Attempting to influence opinions of Chinese people in the 1960s would have only been tougher. By attempting to reward the Japanese and Indians, the proposed policy rightly aims to strengthen the nuclear capabilities, albeit for peaceful purposes, of China’s neighbours, and in turn, build a perception that China’s military capabilities are neither unique nor so strong as to push the smaller neighbours into China’s fold. The US strategy of containment of China is envisages the willingness of the smaller players such as Japan or larger ones such as India to become a pawn in

Business Studies Essay Example for Free

Business Studies Essay What does the nature of business mean ? Usually, when filling out some kind of form, nature of business refers to the type or general category of business or commerce you are describing. For example, if you worked at McDonalds, the nature of your business is food services. Nature of Business means what type of business your are doing? like Wholesale, Retail or Service, Manufacturing, Marketing, etc. If you want more specific, then HBA wholesale, Car Service, Furniture manufacturing, health Drinks Marketing, etc. The nature of business, means what exactly your business is doing and what is the service/product you are offering. For example the nature of Walmart as a business is Retail and the nature of Microsoft is Software. Internal and External Influences on businesses The external environment includes those factors over which the business has little control, such as government policy, technology, economic conditions and social attitudes. The internal environment includes these factors over which the business has some degree of control, such as products, location, resources, management and business culture. External Influences on business  ·Economic  ·Financial  ·Markets  ·Competitive siuation Technological  ·Institutional  ·Political  ·Legal  ·Social  ·Geographic If you had a shop and everyone decided to go to another shop that would be an econmic disaster! If this continues for a month then the business would close, employees would be laid off, and landlords and suppliers will not be paid. Charasteristics of boom perios Higer lever of employment -Inflation may increase The level of spending by consumers increases as they have more confidence in the economy Characteristics of recessi on period Unemployment levels rise Inflation may remain stable or fall Wages are less likely to rise as employers The level of spending usually decreases Internal influences on Business Product The types of good and services will affect the internal operations of a business, The product influence and the size of the business -Location -A good location is an asset and will lead to high levels of sales and profits and a bad location is a liability that adversely affects sales and products  ·Location Factors Visibility, promixity to customers, promixity to suppliers and promiximity to support devices -Management- Resource management -Business culture Failure to SME failure  ·Failure to plan  ·lack of information  ·leaderhsip skills  ·inaccurate record keeping  ·new taxes  ·not enough sales  ·economic turndown  ·staff difficulties Success to SMEs  ·Entrepemtua l abilities

Perspectives of Dyslexia

Perspectives of Dyslexia Historically, dyslexia has been explained by three contending perspectives: visual deficit, phonological deficit and cerebellar deficit. Discuss, with reference to Frith (1999), whether these deficit perspectives can be reconciled. This decisive essay will discuss the three contending perspectives of dyslexia and whether these deficit perspectives can be submissive according to Frith (1999). A definition of dyslexia would be outlined as well as a brief background on the three contending perspectives. Furthermore, Frith (1999) article would be discussed including a detailed explanation of Friths three levels of framework and the environmental, cognitive and biological aspects of it and also emphasizing the advantages and disadvantages of frith framework. In addition academic literature and journals will be implemented to sustain the understanding of dyslexia and the contending perspectives, thus making it effective visually. The term dyslexia involves difficulties in learning to read and write. But this is not the only form of difficulty that dyslexic people experience. Dyslexic people usually have difficulties with verbal and visual information. One common example can be learning the sounds of the letters of the alphabet, but this also can affect dyslexic people to learn and remember the names of many objects as well. Usually, dyslexic people have difficulty in learning phonological information in short term memory, any processing of verbal information will be difficult. Mental arithmetic is also another form of difficulty of dyslexia, mathematic can experience difficulties because of the coding that is required often in learning the symbols and functions of mathematics. Also directional confusion is also common in dyslexia; they find it hard to remember and recall left and right. The term ‘Dyslexia means much more in society today than two decades ago. Dyslexia was used to describe different outline of acquired dyslexia and been investigated for almost 100 years. There is a historic difference between the term Dyslexia and the ideas that follow it: ‘learning needs and ‘integration or the term ‘word blindness which was used first by Kussmaul (1877) to differentiate the particular type of speech difficulty which is caused by the left side of the brain controlling speech. Frith (1999) states The definition and explanation of dyslexia have long been problematic (p, 192). As a significant term, Dyslexia transpired rather recently in the history of special education. The history of Dyslexia still traces experiences of the ongoing progression into the present decade, on providing an idea of separate ‘special education for dyslexia pupil in development. The definition of dyslexia has changing according to the increase of knowledge and understanding over the years of debates on dyslexia. There have been many approaches in defining dyslexia, such as exclusion, discrepancy and identification of positive indicators. Frith (1999) stresses the definition of dyslexia Dyslexia can be defined as a neuro-developmental disorder with a biological origin and behavioural signs which extend far beyond problems with written language. At the cognitive level, putative causes of the behavioural signs and symptoms of the condition can be specified (p, 192). In the late 1970s, Uta frith changed from primarily visual theory to a phonological theory. Frith has investigated the cognitive phenotype, which is a difficulty in accessing internally characterize structure of words. In the cross-cultural European project, frith demonstrate that the brain basis of dyslexia in French, Italian and English is the same, although the expression of dyslexia in reading and spelling shows difference in the three countries. Uta Frith (1999) has presented an encouraging framework for thinking about the nature of developmental difficulties. Frith implied that there are three main contending perspectives on any particular developmental condition: a behavioural, cognitive and biological one. And also there are environmental factors that can have a part in the image of these contending perspectives. Friths biological and cognitive perspectives propose theoretical description that involves investigational substantiation, where else the behavioural perspectives lean to be less discussed and questioned because the behaviours can be directly experimental and analysed. The cognitive perspectives seem to describe the processes, which sort of explain how the biological and behavioural explanations plan on to each other. For example, if an area of the brain is damaged (biological perspective), the damaged area would be incapable to store new long-term memories (behavioural perspective) because the brain is unable to function the damaged area, and so it is not capable of transmitting new information from short-term to long-term areas (cognitive perspective). Friths framework highlights the theoretical explanations of dyslexia. Friths framework echoes the levels to which perspectives in psychology can be seen as rather opposite, differing and parallel. It is suggested that when discussing explanations of ‘abnormal development, it is immoral to think that biological and cognitive perspectives are challenging with each other or competing. In fact, it can be seen differently as cognitive and biological models can be complementary rather than contradictory. It is noticed that many description of dyslexia aim to a difficulty with several aspects of memory. This is because people with dyslexia have difficulty with tasks such as mental arithmetic, writing and reading and learning new information, this requires short-term memory processing in the brain. Yet still, these tasks have an additional quality in common, they hold a phonological component. This involves the processing of speech sounds in short term memory. So it is likely to suggest that the deficit in phonological processing may give an account of dyslexia. To be able to understand the impact of why phonological deficit have an effect on writing and reading, it is important to understanding how people with dyslexia naturally learn to read. It is still know clearly understood whether the phonological deficit is connected to the encoding or retrieval of phonological demonstration in memory. While there may be evidence that phonological processes difficulties in processing information in short-term memory, there is also an assumption that the way the information is corresponded to and stored in long-term memory could also further explicate the poor presentation of people with dyslexia on phonological activities. The phonological deficit it seen as a hypothesis, while it has a superior deal of experimental sustains, it is a theoretical hypothetical suggestion, and something that we dont know definitely exists. During the 1970s and 1980s visual deficit explanations were left behind; psychologists gradually adopted a phonological deficit model of dyslexia, debating that reading difficulties reflect on the key problems with language processing. Although the phonological deficit explanation is still widely researched and very popular, there has been a reappearance of attention in the idea that there may be a primary visual deficit that could explain difficulties in learning visual-phonological association. It would be misleading to assume either that visual-perceptual and phonological problems must be equally limited, or to believe that all people with specific reading difficulties are similar. The difference in the ‘clinical image of dyslexia (at either the behavioural or the cognitive level of Friths model) does not in fact rule out some common underlying ‘cause at the biological level. The difficult connection between biology and environment means that the same biological ‘problem can result in different cognitive and behavioural consequences for different people. It is suggest that people with reading difficulties fall into one of three subtypes, depending on the underlying cause of their problem: phonology group, (slow naming) rate group, double deficit group. Because the most common outline of action recommended for children with reading difficulties focuses on improving phonological awareness, support for different type of cognitive deficit in dyslexia is significant. If visual processing deficits do engage in recreating an imperative task, or if there are rate and double deficit subtypes, then training in phonological understanding alone would be i mprobable to address all reading difficulties. It is seen that the cognitive reason ‘explain various behavioural signs of dyslexia. Nevertheless, yet when engaged together, dyslexia cannot be explained completely, nor its inconsistency among individuals. As Frith implies, cognitive account taken in separation are incomplete; biological explanations should also be considered. There has also been awareness on turning to the potential task of the cerebellum in dyslexia. Cerebellum is very important for motor coordination and planning but also is now recognised to engage in a vital part in cognitive development, mainly in the ‘rote learning, for example being able to learning the alphabet and multiplication tables ‘of by heart. Referring to frith model, emphasise on the fact that variability at the behavioural or the cognitive level (e.g. phonological or visual problems) needs not to be taken out single primary source at the biological level. It is perfectly likely that microscopic differentiation in brain architecture could have dissimilar effects according to the exact brain areas affected. ‘Environment is frequently used to refer to only social or non-biological influences. Yet still, it actually also refers to the biological, cognitive and behavioural environments that people might be exposed to. Referring back to Friths framework, it can be recalled that the environment can be greatly involved in each deficit perspectives. An example of biological environmental influences is a dietary deficiency, such as inadequate use of fatty acids. It can be said that home environment can influence reading development, yet also school environments also can influence reading development of children with dyslexia. Like for example children are always in the process of being exposed to different methods of reading instructions and it is discussed and questioned that some instructional methods can in fact avoid reading difficulties.

Discrimination is a Virtue Essay -- Robert Keith Miller Essays

Discrimination is a Virtue In the next few paragraphs I will critique the rhetorical effectiveness of Robert Keith Miller’s essay, Discrimination is a Virtue. In his essay Miller tries to redefine the word discrimination. I will evaluate the effectiveness of his argument, and suggest different elements he could have incorporated or deleted to make his paper more effective. Overall, Miller gets his point across and enlightens the reader, but I do not believe he had a goal in writing this to make any tangible changes. The first aspect of this text that diminishes the credibility of the essay, is the fact that the only thing the reader knows about the author, is that his name is Robert Keith Miller. No additional background information is supplied to let the reader know if Miller has any authority on the topic. It is unknown if he is in a minority, if he has been traditionally well educated, or if he is just an observant man who is able to convey his observations through words. The topic that he chose to write on however, is obvious to anyone who is willing to open their eyes. Miller explains to the reader that the word discrimination is no longer used in the context that it was originally meant, but instead is now used to negatively define differences. He expands on this idea, highlighting the fact that our society tries to pretend that these differences don’t matter, when they clearly do. Miller doesn’t seem to have a specific intended audience, instead he seems to be addressing Ame rican society as a whole. He makes the essay accessible to everyone by siting numerous different examples and short parables. This was an effective technique for the beginning of the essay because it drew in the readers attention. Miller ... ...ph, which focuses on politics is the weakest of the three. Miller uses all generalizations in his argument that the voting population is faced with too many options, and too little information. Yet again he makes a valid point, but like the candidates he is criticizing, he fails to back it up. Miller brings up two very good points in this essay, the misuse of the word discrimination and Americans refusal to see differences in our society. He is criticizing a trait that many people in America have, and because of this negative reflection Miller needs to back up his conclusion with solid evidence. If Miller had chosen one of the three examples to expand on, his paper would have had more authority. As it is, Discrimination is a Virtue, brings up ideas that really should be expanded on to make our country a better place, but on its own fails to convince the reader.

Sweden’s Industrial Relations :: Economy Economics Politics Goverment Essays

Sweden’s Industrial Relations Sweden, like the other Nordic countries (Finland, Norway and Denmark) has long been associated with the epitome of the welfare state. This region of the world and Sweden in particular, is well known for its strong labor unions and high union participation. According to the CIA, 91% of the Swedish labor force was unionized in 1998 (Virà ©n 201). The strong unions in turn elect government officials who tend to be leftist and support unionization and union power, thus erecting the welfare state that is modern day Sweden. An analysis of the labor organization and industrial relations of Sweden gives great insight into the fluctuations of the Swedish economy as well as the mindset of the Swedish leaders setting economic policy. Sweden was governed continuously by the Social Democratic party from 1932 until 1976 and the Social Democrats would return to power periodically from the 80’s to the present day. Such a long and continuous period of governance sheds light on two important factors: 1) Swedish citizens are highly in favor of the welfare state to elect officials of the Social Democratic party over and over again and 2) the welfare state is deeply ingrained in the Swedish governance structure. Jan Bohlin agrees that â€Å"the long era of Social Democrat governmental rule has obviously left its imprint on Swedish society and the 1930s can be seen as the initial phase of an economic political model that matured after the Second World War† (160). Bohlin separates Swedish economic history into four distinct periods. The first between 1880 and the First World War saw the Swedish government spend heavily on infrastructure. The second, starting in the 1930’s and ending in the 1960†™s, the government began using policy to influence economic development and prevent economic downturn. The third, between 1960-80, was characterized by more selective yet ambitious government intervention in industrial relations. Finally, the fourth period, beginning in the 1980’s, sees the government returning to more market solutions (152). It is the second of Bohlin’s four periods that labor unions began to make their rise in Swedish society. As Evelyne Huber suggests, â€Å"conditions in Scandinavia have thus been very favorable for social democracy and their affiliated unions: the economics of all four Nordic countries are small; all are religiously homogenous and Proestant; and only Finland is linguistically divided† (116).

E-Business and E-Commerce Web Apps Essay

Transforming a brick-and-mortar business to an e business is not an easy task. The first step in creating an e-business is to conduct a market research on the competition we need to gather information such as shipping costs, price points, web navigation shopping cart procedures, and alternate revenue streams. The next step would be to create a detailed business plan with sales projections, budgets, goals, and actions. The third step is creating a Domain name that reflects your business for example: UNFO.com/ UNFO.ORG. After this step we have clearly identified the target market in the different fishing towns in Michigan, then an advertising budgets for online strategies, we also need to establish different distribution channels of the merchandise if shipping is required. Then we UNFO need to determine if the company is going to sell goods or services or advertising. One of the most important aspect of the customer information that is going to be handle would be Data Management, since we are handling customer data, such as credit cards information, mailing addresses, it is essential to have a published policy detailing how the information would be gathered, stored, and secured. A well effective return policy would be clearly stated and acknowledged by the customers. The other important aspect is weather the data will be updated and maintained in-house or outsource support. At last we will need to implement a Customer Service department and determine the methods for online customer service. Analyzing the market and the recent emerging technologies it would be recommended to implement a fully integrated ERP, UNFO will have a distinct advantage an internal transaction engine in place to deliver on the promises of the company’s Web pages, and the ability to truly show â€Å"one face to the customer,† not only in front-end Web-page design, but also in the way Web-based functions integrate with  internal â€Å"back-office† functions. This integration means that Web-based entry flows directly into real-time available-to-promise and order fulfillment. For suppliers, it means that the company truly is able to manage the flow of materials into the production process to the advantage of both parties rather than merely to push inventory onto the supplier. Implementing an effective Internet marketing strategy UNFO will follow the 10 online marketing avenues that craft-based Web site. Participate in craft-related forums building relationships. These relationships come from the customer. Drive articles to the web site with article links, issue an online press releases for new fishing products or services, develop a link exchange program with related web sites, use click based advertising on related sites , and register the bookmarks of your business online with companies. The enhancing the customer service delivery also involves ensuring security for communications and protecting customer information, using VoIP provides less-expensive alternatives for the different hubs, implementing a secure access for remote employees secure remote communication channels would need to be implemented , UNFO would need to use a virtual private link between the employees and the remote network or a VPN. Also secure web protocols to provide a way to authenticate the clients and servers on the web to protect the integrity of the communication, (PPTP) Point to Point Tunneling Protocol creates a secure communication tunnel between the two points it also enables authenticated and encrypted transmissions between the clients and the servers, we can also implement (L2TP) Layer two tunneling protocol and it uses tunneling to deliver the data, also implementing (IPSecs) Internet Protocol Security to secure communications between systems on the network as well as outside to the different hubs or towns. UNFO needs to maintain a highly available and secure E-mail and web site hosting using the most advance methods in today’s industry for example: using redundant hardware configuration such as (RAID) for hard disks, multiple memory, and failover servers, hardening applications using the latest service pack and patches to prevent software failure, have all up to date antivirus, intrusion detection and protection systems, use secure protocols like the ones mentioned earlier, implement and use (UPS) for power outages to protect the web servers , and use a remote network location if the primary location be compromised the second location  can take over. One important part of E-Commerce is maintaining stringent site security, confidentiality for the customers, integrity, and availability, also a secure system must contain authentication verification of the user, Authorization, allowing manipulation of the resources in a specific way and Encryption for records and transactions.